The Essential Guide’s Shop Local! 2018 search is over – you nominated in your hundreds and the winner was selected for its commitment to delivering excellent customer service and going above and beyond for their clients.
Towards the end of 2017 we asked you to vote for your favourite local business in your area.
We were looking for that extra special something – a local business owner who goes out of their way for their customers, as well as great products and prices – a truly local business.
Three local businesses stood out for the judging team:
Rixton Dog School
‘Best service and experience. They worked wonders helping me train my energetic boxer to be a well-mannered obedient dog. I couldn’t have done it without them and they consider their clients as part of the family.’
‘Makes classes a weekly tonic because the classes are such a laugh, involves my children and helps people make friends.’
‘Outstanding professional service, helpful and friendly. Staff go above and beyond for their customers. There is always a friendly atmosphere and constant development for both dog and owner!’
‘Local owner helping local people have community friendly pets. It’s all about being local!’
Birchwood Mobile Mechanics
‘Great customer service picks your car up fits you in same day for urgent repairs. Always phoned with price before doing work. Cannot fault this place so trustworthy I know I won’t be ripped off.’
‘They really go above and beyond! Fantastic service. … First rate customer service by a local lad.’
‘Stuart always goes above and beyond for all of his customers; he is the heart and soul of this community.’
And the winner is….
The firm is owned by Paul and Andrea Clark, who have operated the environmentally-friendly oven valeting business for over a decade.
Over this period of time the pair have completed just under 10,000 oven valets and amassed 3,000 testimonials, as well as more than 80 5-star reviews on Google!
Paul said: “We are over the moon to have won the Shop Local award, and would like to thank each and every one of our customers for their support and votes. It has been a privilege to serve the people of Warrington and surrounding areas for over 10 years and we have made plenty of friends over this period of time.
“The Essential Guide has proven to be a great source of information for the town, as well as a real champion of local and small business operating in the area. We have enjoyed an excellent relationship with the team and are looking forward to continuing our support of such a niche and popular publication.
Paul added: “Many thanks to all our customers and supporters – Andrea and I are looking forward to keeping your ovens in sparkling condition for many, many more years to come!”
Some of the nominations we received stated:
‘Hard working people who do a fantastic job every time.’
‘Very reliable, very professional and do an amazing job.’
‘Family run business, so kind and so flexible and no hidden fees.’
‘The spectacular high quality service goes without saying, it’s the people behind a company that make it great. Ovenu Warrington is run by true salt of the earth people dedicated to honest hard work.’
‘Paul & Andrea are wonderful people with the most amazing business ethic. They’re amazing at what they do and deserve all the recognition to their hard work and dedication!’
‘Ovenu Warrington provide a fabulous service and go out of their way to provide this service with enthusiasm, professionalism and a friendly face. Highly recommended!’
‘As a small business owner myself, I can honestly say that Ovenu always give excellent customer service and perfect results every time. Always going that extra mile to ensure complete customer satisfaction.’
‘Outstanding service, local business.’
‘They give exceptional customer service. They are very customer focused and work their schedule around the customers.’
‘Lovely to see that they also support local charities.’
Paul and Andrea win a free half page advert in an issue of their choice and a framed certificate from the Essential Guide magazine.
Congratulations to all the businesses who were nominated, we were overwhelmed by the response to this years Shop Local! Awards, showing just how important supporting your local business is to the local community.